Frequently Asked Questions

Do you have a question for us? Perhaps we can answer your inquiry below where you will find a list of frequently asked questions and answers. If your question is not included below, we invite you to contact us at the Foundation office.

Where do I send my donation?
Donations can be dropped off in person or by mail to 224 James Street, South, Hamilton, ON L8P 3A9.

I want to send my donation by mail, who should I make the cheque out to
All cheques should be made payable to St. Joseph's Healthcare Foundation.

Will I receive a tax receipt for my donation to St. Joseph’s Healthcare Foundation?
Yes. St. Joseph’s Healthcare Foundation issues charitable tax receipts for all eligible donations.  Eligible gifts include monetary donations made by cash, cheque, credit card, payroll deduction etc.; donations of merchandise, real estate and some gifts-in-kind; and planned gifts such as bequests, endowments, RRSPs, RRIFs, or gifts of insurance (enduring property). 

I lost my tax receipt – can I have a duplicate receipt mailed to me?
Yes.  St. Joseph’s Healthcare Foundation can issue replacement receipts for original receipts that are lost or contain incorrect information.  Please contact our Donor Services team directly to request a replacement receipt by calling 905.522.1155, ext 35982.

When will I receive my tax receipt?
If you mailed in your donation, our Donor Services team typically sends out receipts within 5 days of receiving the gift.  During peak times of giving (eg: holiday giving season and during large-scale events like the Around the Bay Road Race) receipts may take slightly longer to arrive.

If you gave online, your electronic tax receipt will be emailed to you immediately after your donation has been processed.  (Please be sure to check your Junk Mail folder too.) If your receipt does not arrive within 24 hours, please contact us at 905.522.1155, ext. 35982.

For monthly donors, one consolidated tax receipt will be sent out annually at the end of January, unless otherwise requested by the donor. 

What is the difference between a Charitable Tax Receipt and a Gift Acknowledgement Receipt? 
A charitable gift receipt can be used for income tax purposes and will be issued for all eligible donations.  A gift acknowledgement receipt will be issued for gifts that may not qualify for a charitable gift receipt, or to donors who may not require a charitable tax receipt.

How do I know if my gift is eligible for a Charitable Tax Receipt?
The Canada Revenue agency website has useful tools and information about charitable giving and what types of gifts qualify for charitable tax receipts.
http://www.cra-arc.gc.ca/chrts-gvng/dnrs/menu-eng.html 

What credit cards do you accept for donations?
We accept VISA, MasterCard and American Express. We also accept donations via cheque, cash, and securities.

Will you share my personal contact information with others?
No. We respect your privacy. Please refer to the Foundation's Privacy Policy.

How can I get a copy of St. Joseph’s Healthcare Foundation’s Annual Report?
To receive a hard copy of the Foundation's most recent Annual Report, contact the Foundation office. Or you can download an electronic version by visiting our Publications section. 

How can I get a copy of the Foundation’s audited financial statements or T3010 Charity Information Return?
This information is available on our Donor Accountability page. 

Who do I contact if I want to run an event on behalf of the Foundation? 
Please contact our office at 905.522.1155 and you will be connected to our Special Events and Community Partnership Team. 

Still have questions? 
Contact our donor services team from Monday to Friday, 8:30 a.m. – 4:30 p.m. by calling 905.522.1155, ext 35982 or email us at info@stjoesfoundation.ca

St. Joseph’s Healthcare Foundation

224 James St. S., Hamilton, ON L8P 3A9
Tel: 905.521.6036 | Toll-free: 1.866.478.5037
Fax: 905.577.0860
Charitable Number BN 11918 3549 RR0001
info@stjoesfoundation.ca

Copyright 2016 St. Joseph’s Healthcare Foundation